Respect for Law 1999 - CC Mary McMillan

Mary McMillan

Canyon County Sheriff

Letter of Nomination
for Mary McMillan

    Canyon County's Employee of the Year for 1998, selected by a vote of sheriff's department employees, wasn't your typical uniformed officer with a high profile emergency vehicle. In fact, it wasn't even a law enforcement officer, but it was one of those employees that no emergency services agency could live without.

    While uniformed emergency services personnel are always being seen by the public, they are also in constant communication with people who are almost never seen by the public...the employees who take that initial 911 telephone call and make split second decisions on pertinent information that has to be passed on to units in the field.

    Unless you've witnessed the activity happening in a dispatch center during an emergency that requires a multi-agency response, you can't begin to imagine or appreciate the level of training and self control required to get the job done. The panic and dispair of the caller has to be reduced to meaningful information, and instant decisions on jurisdiction and appropriate agency responses must be made. The process can get very complicated, and there is no time to spare and no room for error.

    Canyon County Communications Shift Supervisor Mary McMillan handled more than her share of panic calls in 1998. Perhaps the one that put her on top of the list for Employee Of The Year was an emergency radio call from a seriously injured officer with a punctured lung who ran out of breath before giving his exact location. In spite of the emotional strain of the moment, Mary kept her cool until further calls identified the location of the accident and appropriate help could be dispatched to the scene.

    Mary has 14 years of experience with the Canyon County E-911 Communications Center dating back to 1980 (she had a couple of breaks in service to take care of her family) and is an extremely valuable member of this department. She is very deserving of the credit given her by her peers, and I am happy to recommend her for the award your have suggested.

            George Nourse
            Canyon County Sheriff